Contact Us
We're Here to Help
Have a question about a specific stone, need help choosing the right carat weight or cut, or want to discuss a custom order? Our team is happy to assist.
Fill out the form below and we'll get back to you within 1–2 business days.
Other Ways to Reach Us
- Email: hello@gemstoneportal.com
- Hours: Monday – Friday, 9 AM – 5 PM EST
Frequently Asked Questions
Looking for quick answers? Visit our FAQ page — we cover topics like shipping, certifications, sizing, and more.
Custom Orders
Interested in a specific shape, size, or colour not listed in our store? We source lab-grown gemstones to specification. Reach out and let us know what you're looking for.